A little coverage goes a long way. The right coverage goes even further.
Your ID.4 warranty has great coverage for the road ahead.
New Vehicle Limited Warranty
4-year / 80,000 km* new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km*
Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation
High Voltage Limited Warranty
8-year / 160,000 km* -- High Voltage System Limited Warranty which includes:
- Protection to net 70% remaining battery capacity
- High-voltage battery module
- Battery housing
- High voltage battery
- BMS control unit
- BMS connector housing
- Switch box high voltage battery
- Connecting cable for battery module
- Module monitor control unit
- Cooling element
- Connector housing
- Transport / recycling cost
*whichever occurs first
4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*
Powertrain
5-year / 100,000 km* powertrain limited warranty
Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation
Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.
For warranty information on 2017 or older models, consult your owners' manual.
*Whichever occurs first.
Choose between our CPO Assurance Program and Premium Assurance Program.
Assurance Program
- Remaining new-vehicle limited warranty
- 6 months of Roadside Assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
Premium Assurance Program
- Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
- 2 years / 40,000 km of Roadside Assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited-warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited-warranty period or a period of 2 years / unlimited kilometres.
Plus, with our Lifetime Brake Pad replacement program, once you pay for your first expert VW brake pad and disc replacement service, we'll cover the cost of genuine VW brake pads for as long as you own your vehicle (installation and brake discs are extra).*
**To be eligible for lifetime brake pad program, a customer must first purchase a set of new Volkswagen Brake Pads and matching Volkswagen Brake Discs and have these installed by a Volkswagen Dealer in Canada. Thereafter, the cost of replacement brake pads will be covered at no charge as long as the same customer still owns the vehicle for which the first set of replacement brake pads and discs was purchased and installed by a VW dealer in canada. The Lifetime Brakepad Warranty program is non-transferable. Program does not include cost of new brake discs or installation.
Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.
Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.
Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**
*A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
**This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.
Stay confident across Canada with our 24/7 Volkswagen Roadside Assistance
What's included?
In the event of a mechanical breakdown or collision, we provide towing to either the nearest Volkswagen dealership or your preferred VW dealership within 50 km.
Call 1-800-411-6688 for assistance and to access these services:
- Battery jump start
- Flat-tire service
- Lock-out service
- Gasoline delivery service
- Emergency winching service
- Trip interruption benefits (warrantable repairs only)
In the case of a collision, Volkswagen Roadside Assistance provides free accident towing to a Volkswagen Certified Collision Repair Facility for all vehicles up to 15 years old. In the unfortunate event of an accident, ensure your vehicle is brought to a Volkswagen Certified Collision Repair Facility.
Have this info ready before calling 1-800-411-6688
- Your Vehicle Identification Number (VIN), located on your registration, insurance or windshield (on the driver's side)
- Year, model, colour, and license plate number
- Vehicle location, including nearest intersection or street address
*Roadside Assistance services provided by Xperigo
New vehicles
We want you to have more peace of mind on the road with your new Volkswagen. That's why new vehicles sold in Canada are eligible for 4-years or 80,00 km*, from the moment you drive off the lot.
*Whichever occurs first.
All VW Certified Pre-Owned vehicles come with Roadside Assistance coverage. The length of coverage varies between our CPO Assurance Program and Premium Assurance Program.
Dealer-serviced (out of warranty) vehicles
Is your Volkswagen out of warranty? Make sure help is always right around the corner. Get 6 months* of complimentary Roadside Assistance when you spend between $100 and $249 on select VW services at participating dealerships. Or get 12 months* of complimentary Roadside Assistance when you spend $250 or more at a participating dealer.
Find a participating dealer near you.
Free accident towing
We also provide free accident towing for all Volkswagen vehicles up to 15 years old. In the event of an accident, we'll tow you to the nearest Volkswagen Certified Collision Repair Facility. For areas without a VW Certified Collision Repair Facility, we'll tow you to your preferred VW dealer within 50 kilometers, or the nearest VW dealer outside of 50 kilometers.
With Volkswagen Roadside Assistance, we help to make sure everyone gets home safely.
Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.
In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.
If you have questions about a recall, please contact your Volkswagen dealer or Volkswagen Customer Care
Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.
To obtain comprehensive information about warranties and coverage, including all terms, conditions, and eligibility requirements, please visit vw.ca.
We strive to provide accurate and up-to-date information. However, please note that (but is not limited to) terms, conditions, eligibility requirements, specifications, equipments, options and prices are subject to change without prior notice. For the latest and most accurate details, visit vw.ca. In the event of any discrepancy between the information provided on this website and vw.ca, the information on vw.ca will take precedence.
